Pricing for Utopa is based on a single business location and includes simultaneous access for up to five users. Utopa can be paid from your merchant account fees or you can pay Utopa directly.
Utopa offers 2 types of pricing:
Processing through utopa saves the business money. Here are our rate schedules:
Utopa fees:
The best deal for the store is usually to clear the merchant account through Utopa:
New accounts are credited 5 hours of customer support. After the first 5 hours, support is billed hourly at a rate of $15.00 per hour or 25 cents per minute.
Are there any fees to open my account?
No
How many active terminals or simultaneous users can my business use for the above pricing?
5
Are there any contracts?
No. You may discontinue your Utopa account at any time there are no contracts. Although you need to sign documents to clear your merchant account through Utopa, you may also discontinue this at any time subject to any fees.
Can Utopa set up my web store?
Yes
Can Utopa set up my inventory?
Does utopa offer training?
Can I set up a test account to evaluate the software?
How do I evaluate which pricing model is the best for my business?
In order to evaluate the pricing compare the business's current merchant fees to Utopa's fee schedule. Utopa can help you review your statement to see which plan is more economical.
Merchant account pricing can be difficult to evaluate. The base fee for accepting credit cards is interchange rate. This is the rate that all merchants (even the biggest ones) pay to the credit card associations and card issuer banks. This fee is deducted from your transactional payments, collected by your merchant bank and forwarded on. It is variable by card type.
An additional percentage and charge is also collected by your merchant bank and merchant bank representative. This is the fee charged for setting up and assisting with your merchant account. This fee is in addition to interchange rate and can be referred to as your ISO charges or merchant banking fees. The fee is negotiable and varies widely. Usually this fee ranges between $100 and 250 per month for businesses doing less than $500,000 per year
What is the rate that utopa charges for credit card clearing?
Utopa uses the above fixed schedule
Can Utopa offer interchange plus pricing?
Yes.
Can I customize my own pricing?
How do I evaluate my current rate?
Utopa Personnel are available to assist with figuring out exactly how much you pay currently.
Does utopa offer interchange + pricing for American Express?
No, American Express rates are set by American Express.
How does utopa charge for customer support?
Utopa credits new accounts with 5 hours of support time. There after support is purchased in two hour increments and billed by the minute at $15.00/ hour with no time minimum.
How do I open my account?
Contact your Utopa sales rep or call or email the company.
Sales & Support: 877 558 8672
Support@utopa.com
Fax 310 208 2228
Utopa Software Company 1063 Gayley Ave. 2nd Fl. Los Angeles Ca 90024